HOLIDAY RETURN POLICY

We make it easy. Holiday gifts are eligible for returns through January 14th. For returns accompanied by a receipt on or before this date, we are happy to offer an exchange, merchandise credit, or full refund. Items unaccompanied by a receipt will be eligible for a merchandise credit or exchange at the current selling price. Please note that refunds are issued to the original form of payment.

RETURN POLICY

We will gladly refund or offer merchandise credit in accordance with our below policy.
Items must be: 
Returned within 14 days of the delivery date 
Unworn, unaltered, unwashed and original tags attached 

Note: Items purchased during Final Sale periods and monogrammed items cannot be returned or exchanged.

RETURNS MADE BY MAIL

Using the enclosed Pre-Paid UPS Label, Return the item and packing slip to:

Attn: Web Returns 
J.McLaughlin 
236-250 Greenpoint Avenue 
Building 6, 2nd Floor 
Brooklyn, NY 11222

EXCHANGES

For Exchanges online, please log on and place a new order after sending back your original shipment to us.

To return in store, bring the item and packing list to any J.McLaughlin store and we will gladly process an exchange for you.

PRICE ADJUSTMENTS

J.McLaughlin gladly honors a one-time price adjustment on full-price merchandise that has been permanently marked-down within 14 days of the ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments.  No adjustments during limited time promotional events.  Items must be purchased during designated dates to receive promotional price.