We will gladly refund or offer merchandise credit in accordance with our below policy.
Items must be: 
Returned within 14 days of the delivery date 
Unworn, unaltered, unwashed and original tags attached 

Note: Items purchased during Final Sale periods and monogrammed items cannot be returned or exchanged.


Using the enclosed Pre-Paid UPS Label, Return the item and packing slip to:

Attn: Web Returns 
236-250 Greenpoint Avenue 
Building 6, 2nd Floor 
Brooklyn, NY 11222

Note: For orders being returned from Alaska or Hawaii please contact customer service (insert info) to receive your pre paid 2 day shipping return label.


For Exchanges online, please log on and place a new order after sending back your original shipment to us.

To return in store, bring the item and packing list to any J.McLaughlin store and we will gladly process an exchange for you.


J.McLaughlin gladly honors a one-time price adjustment on full-price merchandise that has been permanently marked-down within 14 days of the ship date if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments.  No adjustments during limited time promotional events.  Items must be purchased during designated dates to receive promotional price.